I missed my pickup, can I pick it up some other time?

As indicated in our Terms of Agreement, you must pick up your produce share on your pickup day.  Unfortunately we do not have the resources or capacity to set your share aside for a later pickup in the event that you miss your designated pickup, nor do we have the financial resources to give you a free replacement or make-up share at a later time.

The CSA Benefit:

If you do not pick up your produce share or are unable to have someone pick it up for you, it will not be wasted. Unclaimed shares are donated to local charities at closing time on pickup day.

Tips for Success:

  • If you know you will be away on a given week, plan ahead and set you subscription on hold by the Friday before.
  • Ask a friend or neighbor to pick up your share for you.
  • Schedule your pickup day to coordinate with other food routines (try to do your grocery shopping after you see what your share contains).
  • Work with another CSA member and trade off pick-up duties.
  • Check your e-mail — each week, on the day before your pickup day, we send an e-mail to the address on your CSA account.  The e-mail includes the date of your next pickup.

Produce shares not picked up are donated to various charitable organization, including Comin’ Home and the Iskashitaa Refugee Harvesting Network.  A limited quantity of less perishable produce is sometimes kept for our surplus basket.

Exceptions:
1. Goat cheese shares not picked up are kept in our freezer for you to collect on your next visit.  Every three months, we donate unclaimed cheese shares to charity.
2. Bread shares not picked up are also frozen if we have enough space in our freezer.  However, while we are usually able to store your bread for a later pickup, we cannot guarantee it.  When we have no freezer space to store unclaimed bread, we donate it to charity.