You may place your CSA subscription on a vacation hold for up to 4 weeks, provided you go online to start the hold by midnight Friday of the week before it takes effect. Putting your subscription on hold extends your subscription by the number of pickups it was on hold.
To enter a vacation hold, go to your member card (the first screen that appears after you log in to your online CSA account), click on “Vacation” and specify the beginning and ending dates of your absence. If you are going to be away for just one day, enter that day in both fields. We will not order any shares for you (produce, bread, or cheese) for any pickup day during that period.
After you put your subscription on vacation hold an automatic e-mail will be sent to you to confirm it.
During your vacation hold, you will continue to receive the weekly e-mail.
If you plan to miss more than 4 weeks, please consider not signing up for the CSA or letting your subscription expire. If you attempt to schedule a longer hold, the system may initially permit it, but we may administratively override the system to shorten your hold to 4 weeks, and we’ll notify you by e-mail. (Keep in mind that vacation holds reduce the number of shares the farm and the CSA are able to harvest and sell because we cannot sell a “on hold” spot to someone else.) In very rare cases, such as family medical emergencies, we may permit a longer hold. Contact us if you’re in such a situation. We reserve the right to refuse holds of more than 4 weeks and we reserve the right to restrict the use of vacation holds by any member who, in our judgement, attempts to use the feature excessively.
Members with a credit balance that is too low to continue their subscription will have their subscription deactivated even if they place their share on vacation hold.
Important: You may place a vacation hold at any time, but must do so by midnight Friday if it is to affect the following week’s pickup.