You can extend your subscription indefinitely by making timely payments to your CSA account in increments of 6 or 12 pickups. However, if you let your account balance get too low as of midnight Friday (for example, less than $20 if you have a produce share only or less than $24.50 if you have a produce and a bread share), your subscription will be deactivated on Saturday.
To keep your subscription going, make sure that you have sufficient credit in your CSA account as of midnight Friday to cover the cost of your next pickup day. If your account is too low, make sure to make a payment on your CSA online account (regular check or e-check) by midnight Friday: as long as your online account indicates that you have made either a check or a e-check payment, your account will not be deactivated.
So, keep track of the credit balance in your CSA account! The easiest way to keep track of it is by reading the weekly email you receive from us: the first line of the email tells you how much credit you have left in your account on the day the email was sent (note that that amount does not include the cost of that week’s pickup which is gets deducted the day after your pickup.) You can of course check your online CSA account to see how much credit you have, and add money to your account, at any time.
If you show up on a pickup day without sufficient credit in your CSA account to cover the cost of that pickup (unless you initiated a online payment by midnight Friday), we will not have a share for you that day. We report share quantities to the farm and bread and cheese suppliers on Saturday morning based on every member’s account status as of midnight Friday, which is why you must have enough credit at midnight Friday, or a payment on the way, to get a share for the following week.
Deactivation is the natural way of letting your subscription expire. However, remember that if you let your subscription expire accidentally, it may not possible to reactivate it right away: you may have to skip a pickup.
To add money to your CSA account, go to your member card (the first screen that appears after you log in to your online CSA account). Then click on Make Payment.
Notes:
- e-check payments take up to 5 business days to clear before they appear on your CSA credit balance. However, even though your credit balance does not reflect your recent payment, you are considered as having paid and you can pick up.
- check payments: if you intend to pay by regular check and plan to either drop it off or mail it, make sure to go online to indicate that you will be using that method of payment. That way, we know that your payment is forthcoming and your account will nor be deactivated prior to us receiving your check.