To change your subscription, go to your member card (the first screen that appears after you log in to your online CSA account), and, in the Summary window, click on Change Location (to change your pickup day) or click on Change Subscription (to add or remove shares).
Change your pickup day: You can change your pickup day as long as there is space on the pickup day you want to switch to. If there is no space on the pickup day you want to switch to, you can add yourself to the Waitlist for that pickup day. You will be notified by e-mail when a space becomes available.
Add or remove shares: You can add or remove produce shares, bread shares and cheese shares (when in season) at any time, providing you always remain subscribed to one produce share at a minimum. Adding shares does not require additional payment. If you add a bread share, for example, you won’t have to pay anything additional at the time you add it; your subscription will simply end sooner (the cost of additional share items will be taken out of your credit so long as you have enough). Likewise, if you remove a bread share, you won’t be reimbursed, but your credit will simply last longer.
Add an extra share temporarily: For a special occasion (like a holiday or company from out of town), you can add one or more shares of produce, bread or cheese (when in season). You don’t have to add money to your account, the cost of the extra share(s) will be deducted from your account balance. But remember, it’s a two-step process – you also need to remove any of those added shares when you no longer need them, or you’ll continue to be charged for them in subsequent weeks.
Here’s how it works:
This week – if you want extra bread next week, for example, go to the CSA website after your pickup day but before midnight Friday of this week. Click “MANAGE YOUR ACCOUNT”, log on, click “Change Subscription”, click “Next Step” if necessary until you see the share you want to add, click “Add” to add the share, then click “Finish”.
Next week – show up on your usual pickup day and get your stuff. Then, once again, log on to your CSA account after your pickup day but before midnight Friday of that week, click on “Change Subscription”, and adjust the quantity of your shares (in the little square box) back to whatever you want to receive on an ongoing basis. Click “Next Step”, then “Finish”, and you’re done!
An automatic e-mail will be sent to you to confirm any subscription change. Be sure to read it to verify that your subscription is correct.
Important: Subscription changes to affect the following week may be made only after the pickup day of the current week. So if you pick up on Tuesday, you can make changes for the next week starting on Wednesday of the current week, and if you pick up on Wednesday, you can make changes for the next week starting on Thursday. In both cases, you have until midnight Friday to make changes.